Canceling your WHOOP subscription can be done easily through the WHOOP web app, but the process varies depending on the type of membership you have. In this article, we’ll walk you through how to cancel whoop subscription, explain the membership options, and provide additional information on refunds, alternatives, and customer support.
Pricing for WHOOP Subscriptions
WHOOP offers various pricing options depending on your commitment period. Here’s a detailed breakdown:
| Membership Type | Cost | Details |
|---|---|---|
| Monthly (12-Month Commitment) | $30 per month | Total of $360 over 12 months |
| Annual (Paid Upfront) | $288 per year | Equivalent to $24 per month |
| 24-Month (Paid Upfront) | $480 for 2 years | Equivalent to $20 per month |
| WHOOP Pro (Optional Add-on) | $12 per month | Includes free shipping, discounts, and more |
What is WHOOP?
WHOOP is a fitness and health tracking device designed for athletes and health enthusiasts. It tracks metrics such as heart rate, sleep, recovery, and strain, and provides personalized insights to help improve your overall performance. Unlike other fitness trackers, WHOOP requires a subscription that covers the device and data analysis.
How to Cancel WHOOP Subscription
The cancellation process varies depending on your membership type and whether you’re still within your commitment period. Below are the steps to cancel based on your scenario.
1. Cancel Within the First 30 Days
If you’ve received your WHOOP device within the last 30 days, you are eligible for a full refund. Here’s how you can cancel and return the device:
- Log into the WHOOP web app at app.whoop.com.
- Navigate to the Returns section.
- Follow the instructions to initiate a return and request a refund.
2. Cancel After the 30-Day Window
If you’re beyond the 30-day return window, the cancellation depends on your subscription type:
- For Paid Upfront Memberships (12 or 24 months):
- You can cancel your membership, but it will end only after the commitment period is over. No refunds are provided for unused months.
- Visit the Membership section in the web app and select “Cancel Membership” to schedule the end date.
- For Monthly Memberships within the 12-Month Commitment:
- You can either pay the remaining amount for your commitment and cancel immediately or continue the membership until the end of your term.
- For Monthly Memberships outside the 12-Month Commitment:
- Cancel anytime before your next billing cycle by selecting “Cancel Membership” in the web app.
3. How to Pause Your WHOOP Membership
If you’re not ready to cancel but want a break, WHOOP offers the option to pause your subscription for up to 3 months. You’re eligible to pause your subscription only once every 12 months and must not be under a commitment period.
Steps to Pause:
- Go to the Membership section in the web app.
- Select “Pause Membership” and choose the pause duration (up to 3 months).
- Confirm the pause, and it will take effect immediately.
Read More: How To Cancel Gobble Subscription In 4 Easy Steps
WHOOP Refund Policy
WHOOP only provides refunds if you cancel within the first 30 days of receiving your device. After that, no refunds are issued, and if you’re in a 12- or 24-month commitment period, your membership will continue until the end of that period, without any refund for unused months.
WHOOP Customer Service
If you encounter issues with canceling your WHOOP membership or need assistance, WHOOP offers multiple ways to contact their support team:
- Email: support@whoop.com
- Live Chat: Available through the WHOOP web app
- Phone Support: Contact WHOOP directly via the customer support number available on their website.
Alternatives to WHOOP
If you’re canceling WHOOP but still want a fitness tracker to monitor your health and performance, there are several popular alternatives to consider:
| Alternative | Key Features | Price |
|---|---|---|
| Oura Ring | Sleep tracking, readiness score, lightweight wearable | Starting at $299 + subscription |
| Fitbit Charge 5 | Heart rate monitoring, sleep stages, built-in GPS | $179.95 (device only) |
| Garmin Vivosmart 5 | GPS, health stats, long battery life | $149.99 (device only) |
| Apple Watch Series 9 | Advanced fitness tracking, heart rate, sleep, ECG | Starting at $399 |
How to Resume Your WHOOP Membership
If you’ve paused or canceled your membership but later decide to return to WHOOP, you can resume your membership at any time. Here’s how:
- Go to the Membership section of the web app.
- Select Resume Membership and confirm the action.
If you resume your membership within 90 days, you can access your previous data without recalibration. However, if you resume after 90 days, WHOOP will re-calibrate the device to personalize your metrics again.
Conclusion
Canceling your WHOOP subscription requires knowing your membership type and understanding the steps based on where you are in the commitment period. Whether you’re canceling within 30 days or after, WHOOP offers a straightforward process through its web app. Additionally, if you’re not sure about canceling, pausing your membership is a viable option.
For those looking for alternatives, devices like the Oura Ring, Fitbit Charge, or Garmin Vivosmart provide similar fitness tracking features without a long-term commitment.
