Cancel Rokfin Subscription, Reactivate & Delete Account

Table of Contents

Rokfin is a unique platform offering a variety of premium content, including exclusive videos, podcasts, and articles from independent creators. Subscribers gain access to a wide array of content, making it a valuable resource for fans of niche media. However, as with any subscription service, managing your account effectively is crucial to ensure you’re getting the most out of it.

What is Rokfin?

Rokfin is a content platform that allows creators to share their work directly with their audience. Founded with the goal of providing better compensation to creators, Rokfin supports a variety of content types, including videos, podcasts, and written articles. Subscribers can access this content through a monthly or yearly subscription.

Rokfin Subscription Plans

Rokfin offers two primary subscription plans:

Monthly Subscription
- Cost: $14.99 per month.
- Access: Subscribers gain full access to all premium content available on the Rokfin platform. This includes exclusive videos, podcasts, articles, and other media from a wide range of creators.
- Flexibility: Monthly billing allows users to subscribe on a month-to-month basis without a long-term commitment, making it easy to cancel anytime if needed.
Yearly Subscription
- Cost: $149.90 per year (which averages to about $12.49 per month).
- Access: Similar to the monthly subscription, yearly subscribers get full access to all premium content on Rokfin. This includes everything from exclusive content in various categories such as comedy, combat sports, and more.
- Savings: Opting for the yearly plan provides a discount compared to the monthly plan, effectively reducing the cost per month.

Subscribers to either plan benefit from supporting their favorite creators while enjoying an ad-free experience and access to a diverse array of premium content.

How to Cancel Rokfin Subscription

Steps to Cancel Subscription

If you need to cancel Rokfin subscription, follow these steps:

Log in to your Rokfin account through a computer or mobile browser.
Select “Account” from the main menu.

Click “Settings & Information“

Select “Manage” under the Subscription section.

Select “Cancel Subscription”.

After canceling, you’ll retain access to Rokfin Premium until the end of your current billing cycle, but you won’t be charged further. It’s important to note that Rokfin does not offer refunds or credits for partially used billing periods.

Canceling Subscription via Email

If you prefer to cancel your subscription via email, you can contact Rokfin support. Send an email to support@rokfin.com with a request to cancel your subscription. Be sure to include your account details to expedite the process.

Troubleshooting Common Issues

If you encounter issues while trying to cancel your subscription, consider the following:

Ensure you’re logged into the correct account.
Clear your browser cache and cookies.
Try using a different browser or device.

How to Reactivate Your Rokfin Subscription

Steps to Reactivate Subscription

If you decide to reactivate your Rokfin subscription after canceling, follow these steps:

Log in to your Rokfin account through a computer or mobile browser.
Select “Account” from the main menu.
Click “Settings & Information“
Select “Manage” under the Subscription section.
Select “Reactivate Subscription”.

Reactivating Subscription via Website

You can also reactivate your subscription directly through the Rokfin website by navigating to the subscription management section and following the prompts to reactivate.

Common Reactivation Issues

If you encounter problems reactivating your subscription:

Verify your payment details are up-to-date.
Ensure your account is in good standing.
Contact Rokfin support for further assistance.

How to Delete Your Rokfin Account

Delete Roofkin Account Through App

Information Removed:

Email address
First and last name
Profile name
Attributes

Anonymization:

All other account information is anonymized, dissociating it from your email address.

Unsubscribed from Marketing Emails:

You are automatically unsubscribed from all marketing emails from Rokfin.

Deleting Account Process:

You can initiate the account deletion process at any time after canceling your Rokfin subscription.
To delete your Rokfin account, follow these steps:
- Log in to your Rokfin account via the App.
- Select “More.”
- Choose “Delete Account.”
- Click “Delete Account” again to confirm.
Upon deletion, your display name and public profile become inaccessible on Rokfin’s website, iOS, and Android apps.

Acknowledgment:

By clicking “Delete Account,” you acknowledge that the deletion process will be completed within 48 hours.

Recovery Options:

In case of accidental deletion or a change of heart, reach out to support@rokfin.com promptly for assistance.

Deleting Account via Email

To delete your Rokfin account, you need to email support@rokfin.com. In your email, include your current email address and request to delete your account. This process ensures that your account and all associated data are permanently removed.

Confirming Deletion

After submitting your request, Rokfin support will process your account deletion. You should receive a confirmation email once the deletion is complete. Ensure you have canceled any active subscriptions before requesting account deletion.

Important Considerations

Deleting your Rokfin account will permanently remove all your data, including subscription history and access to purchased content. Make sure to download any content you wish to keep before proceeding with account deletion.

How to Change Your Password

Steps to Reset Password

To reset your Rokfin password, follow these steps:

Go to the Rokfin password reset link.
Enter your email address associated with the account.
Follow the prompts to reset your password.

If you’re not receiving the password reset email, check your junk or spam folder. Note that password reset emails won’t be sent if you signed up using Google, Facebook, or Apple login options.

Password Reset via Email

If you’re unable to reset your password through the automated process, contact Rokfin support via email. Provide your account details and request a password reset.

Issues with Password Reset

Common issues with password reset include:

Email not being received (check spam/junk folders).
Using an incorrect email address.
Account created through social login options (Google, Facebook, Apple).

How to Change Your Email Address

Steps to Change Email Address

To change your email address associated with your Rokfin account:

Email support@rokfin.com.
Include your current email address and the new email address you wish to use.
Request the email address change in your message.

Verifying Email Change

After submitting your request, Rokfin support will process the change and confirm via email. Ensure you follow any verification steps provided in the email to complete the change.

Common Issues

If you encounter problems changing your email address:

Verify you provided the correct current and new email addresses.
Check your spam/junk folder for confirmation emails.
Contact Rokfin support for further assistance.

FAQs

Q1. Why am I getting charged if my account says it’s free?

Log out of your free account and try logging in with another email address or via social login options (Apple, Google, Facebook).

Q2. Can I get a refund for a partially used billing period?

Rokfin does not offer refunds or credits for partially used billing periods.

Q3. How do I know if my account deletion request has been processed?

You will receive a confirmation email from Rokfin support once your account deletion is complete.

Conclusion

Summary of Key Points

Managing your Rokfin subscription and account settings is straightforward with the right guidance. Whether you need to cancel or reactivate your subscription, delete your account, change your password, or update your email address, the steps provided in this article will help you navigate these processes effectively.

B. Encouragement to Stay Engaged

By proactively managing your subscription and account settings, you can ensure a seamless experience with Rokfin and continue to enjoy the premium content offered by your favorite creators.

Final Tips

Regularly review your subscription status and payment details.
Keep your account information up-to-date to avoid any disruptions.
Contact Rokfin support for any issues you cannot resolve on your own.