GoHighLevel is a robust all-in-one sales funnel builder and marketing automation platform, but it might not suit everyone. If you’re ready to cancel GoHighLevel subscription or delete your account entirely, here’s a straightforward guide to help you through the process.
GoHighLevel Pricing Plans
GoHighLevel offers a range of pricing plans designed to cater to different business needs, from small agencies to larger enterprises. The main pricing tiers are as follows:
- Starter Plan – $97/month:
- This plan is ideal for smaller businesses or agencies just starting out. It includes essential CRM features, email marketing, and basic automation tools. It also offers unlimited users and client sub-accounts.
- Unlimited Plan – $297/month:
- This plan is geared towards larger agencies that require more advanced features. It includes everything in the Starter plan, along with advanced automation, white-label mobile app, and priority support.
- Agency Pro (SaaS) Plan – $497/month:
- This is the most comprehensive plan, offering all the features of the Unlimited plan plus SaaS mode, which allows agencies to resell GoHighLevel as their own branded platform. This plan is designed for agencies that want to create their own software business using GoHighLevel’s infrastructure
Managing Your GoHighLevel Subscription
You have two main options:
- Cancel your GoHighLevel subscription.
- Pause your GoHighLevel subscription temporarily.
I’ll walk you through both processes, as well as how to permanently delete your account if needed.
How to Cancel Your GoHighLevel Account Subscription
Step 1: Access the Billing Page
- Log in to your GoHighLevel account.
- Click on the “Settings” icon at the bottom left of your dashboard.
- From the Settings menu, select “Billing.”
Step 2: Start the Cancellation Process
- On the Billing page, find the “click here” link just below the account type image. Click on it to proceed.
- You’ll be taken to a page with several options. Click on “Cancel your Subscription.”
Step 3: Confirm the Cancellation
- GoHighLevel will ask for your reason for canceling. Choose one or click “Other.”
- Scroll down and click “Cancel Now.”
- Fill out the form with your account email and phone number, then click “Confirm Cancellation.”
- Your account will be deactivated within 24 hours.
How to Pause Your GoHighLevel Account
If you’re not ready to cancel entirely, you can pause your subscription:
Step 1: Access the Billing Page
- Log in to your account.
- Navigate to “Settings” > “Billing.”
Step 2: Pause Your Account
- On the Billing page, click the “click here” link below the account type image.
- Choose the “Pause” option on the next page.
- Fill out the form and confirm your pause request.
How to Permanently Delete Your GoHighLevel Account
If you need to delete your GoHighLevel account and all associated data, follow these steps:
Step 1: Start the Deletion Process
- Log into your GoHighLevel dashboard.
- Go to “Settings” > “Billing.”
Step 2: Cancel Your Subscription
- Click on the “Cancel” button on the Billing page.
- Select a reason for canceling and click “Continue.”
Step 3: Delete Your Account
- On the next page, you’ll see an option to “Delete My Account.” Click on it.
- A confirmation popup will appear. Confirm that you want to delete your account.
Important: Once you delete your account, all data, including campaigns and contacts, will be permanently erased. Make sure to export any important data before proceeding.
Final Notes on Cancelling and Deleting Your GoHighLevel Account
Whether you’re canceling, pausing, or deleting your GoHighLevel account, it’s crucial to back up any data you might need in the future. The process may take up to 72 hours to complete, and refunds (if applicable) can take 5-7 days to process.
Read More: Cancel Flo Vitamins Subscription & Refund: In 2 Steps
Need Help?
If you encounter any issues, GoHighLevel’s support team is available to assist:
- Live chat for real-time help.
- Email: support@gohighlevel.com.
- Phone: 1-800-355-7313.
Alternatives to GoHighLevel
If GoHighLevel doesn’t meet your needs, several alternatives offer similar features:
- ClickFunnels 2.0:
- A robust sales and marketing automation platform with features like funnel hubs, visual automation builder, and team collaboration tools. Pricing starts at $147/month, making it a strong competitor for businesses focused on sales funnels and conversion optimization.
- SalesPype:
- An all-in-one CRM and automation tool similar to GoHighLevel but at a lower cost. It offers essential features like lead management, marketing automation, and communication tools. SalesPype is priced at $79/month, making it a budget-friendly alternative.
- Keap (formerly Infusionsoft):
- Keap provides CRM, sales, and marketing automation with integrated billing and invoicing. It’s a good alternative for agencies that require robust client management and payment processing capabilities. Pricing starts at $199/month
FAQs
Q: How long does it take to cancel my subscription?
A: Monthly plans are canceled immediately, while annual plans end at the end of the current billing cycle.
Q: Can I get a refund?
A: You can request a prorated refund if you cancel an annual plan early.
Q: What happens to my data if I delete my account?
A: All data will be permanently deleted. Be sure to export anything important beforehand.
Q: How do I export my data?
A: Go to Integrations > Exports in your dashboard to save your contacts, campaigns, and more.