If you’re looking to cancel Nurx subscription, you’re not alone. Many users eventually reach a point where they no longer need the services Nurx offers, or they decide to explore alternatives. Whether it’s due to changes in health needs or simply wanting to try another provider, canceling a Nurx subscription can be a simple process if you follow the right steps.

In this guide, we’ll walk you through the cancellation process via email, phone, and the app, along with additional useful information about Nurx account management.

Pricing

Before jumping into how to cancel your subscription, it’s important to understand Nurx’s pricing structure. Nurx operates on a subscription-based model where users are billed for services like birth control or other prescription services. These services can automatically renew unless canceled. Here’s a quick breakdown of their pricing:

What is Nurx and How It Works

Nurx is a telehealth platform offering healthcare services for things like birth control, STI testing, and prescription refills. Here’s a simplified look at how Nurx operates:

• Online Consultation: Users can consult a medical professional directly from their devices.
• Prescription Delivery: Medications are prescribed and delivered right to the user’s door.
• Automatic Refills: Nurx offers an auto-refill option, making it convenient to receive medications without having to reorder.

Key Features of Nurx:

• Convenient prescription delivery
• Access to online healthcare providers
• Insurance or affordable cash pricing options
• Home testing kits for STI and other health concerns
• Secure and private platform

How to Cancel Nurx Subscription

1. Cancel Nurx Subscription Through Email

Canceling your Nurx subscription via email is straightforward:

1. Draft an email addressed to support@nurx.co.
2. In your message, clearly state your intent to cancel your subscription.
   • Example: “I would like to cancel my Nurx subscription. Please confirm once this has been processed.”
3. Send the email and wait for a response from Nurx confirming your cancellation.

2. Cancel Nurx Subscription Through Phone

If you prefer to handle the process over the phone, you can call Nurx customer service:

1. Dial (800) 321-NURX (6879) to reach their support team.
2. Inform the representative that you’d like to cancel your subscription.
3. Follow any additional steps they may provide and confirm your cancellation request.

3. Cancel Nurx Subscription Through the Nurx App

Canceling your subscription via the Nurx app is also an option:

1. Open the Nurx app on your mobile device.
2. Log in to your account.
3. Navigate to the Nurx Messenger within the app.
4. Draft a message to customer support stating that you wish to cancel your subscription.
5. Follow the steps provided by the support team to complete the cancellation process.

How to Delete a Nurx Account

If you want to delete your Nurx account entirely, keep in mind that this action will not automatically cancel your subscription. To delete your account:

1. Email support@nurx.co requesting that your account be permanently deleted.
2. Provide any required information, such as your username or email associated with the account.
3. Wait for confirmation from Nurx that your account has been deleted.

Read More: Cancel Fanfix Subscription Step-By-Step Using 4 Ways

How Do I Turn Off Auto Refill on Nurx?

Nurx offers an automatic refill program for prescriptions, but you can turn it off if you no longer need this service:

1. Log into your Nurx account via the website or app.
2. Go to the Account tab and then the Subscriptions tab.
3. For each prescription you want to remove from auto-refill, click Manage Subscription.
4. Select Turn Off and confirm by clicking I Understand to save your changes.

Can I Cancel a Nurx Consultation?

Yes, if you’ve scheduled a consultation and no longer need it, you can cancel it:

1. Open the Nurx Messenger through the app.
2. Send a message requesting to cancel the consultation.
3. A customer service representative will assist you with canceling your consultation.

How Do I Deactivate My Nurx Account?

Deactivating your account is different from canceling your subscription or deleting your account. To deactivate your Nurx account:

1. Contact support@nurx.co or use the Nurx Messenger to send a request for deactivation.
2. Follow any instructions provided to complete the deactivation process.

Does Nurx Automatically Charge Your Card?

Yes, Nurx automatically charges your card for ongoing prescriptions, consultations, or services unless you cancel or turn off automatic renewals.

How Do I Remove a Payment Method from Nurx?

To remove a payment method from your Nurx account:

1. Log into your Nurx account.
2. Go to the Payment Methods section under Account Settings.
3. Select the payment method you wish to remove and click Delete.
4. Confirm the action, and the payment method will be removed from your account.

Nurx Customer Contact Information

If you encounter issues or need assistance, you can contact Nurx customer support via email or phone:

Alternatives to Nurx

If you’re looking for other telemedicine services or alternatives to Nurx, here’s a comparison of popular options:

Conclusion

Canceling your Nurx subscription or managing your account doesn’t have to be a headache. Whether you’re canceling via email, phone, or the app, follow the simple steps provided to avoid any unwanted charges. Don’t forget to turn off auto-refill if you’re no longer using the service, and ensure your account is properly deactivated or deleted when you’re done.