Tebex is a leading platform that enables content creators to monetize their Minecraft servers and other online games. With multiple subscription plans, Tebex offers flexibility and customization for gaming communities. However, there are times when creators may want to cancel their Tebex subscription and remove their stores.

This could be due to budget constraints, switching platforms, or simply no longer needing the service. Understanding how to cancel Tebex subscription and delete your account is essential to avoid unwanted charges and ensure a smooth transition.

Tebex Subscription Plans

Tebex offers various subscription plans that cater to different types of creators, depending on the size and needs of their community. Below is a summary of the subscription plans offered by Tebex.

Most users opt for the Plus plan to benefit from enhanced features, but if you no longer need these, Tebex makes it simple to downgrade to the free Starter plan.

How to Cancel Tebex Subscription

If you’re looking to cancel your paid Tebex subscription, you can downgrade your plan to avoid further billing. Follow these steps:

1. Access Billing and Plans
   • Log in to your Tebex Control Panel.
   • Navigate to Settings > Billing in the left-hand menu.
   • Click on the Plans tab.
2. Downgrade Your Plan
   • Locate your current subscription plan.
   • Click on the Downgrade option for the plan you wish to cancel.
   • Choose the Starter Plan to stop all further payments and switch to the free plan.

How to Delete a Tebex Webstore

If you wish to delete a webstore from your Tebex account, here’s what you need to do:

1. Log in to Tebex Control Panel
   • Once logged in, click on the dropdown menu at the top of the left sidebar to select Manage Projects.
2. Delete the Webstore
   • Find the store you want to remove.
   • Click the red X next to the webstore.
   • Confirm the deletion when prompted.

By completing these steps, your Tebex webstore will be permanently deleted.

Read More: Cancel Dr Squatch Subscription

How to Contact Tebex Customer Support

If you encounter issues while canceling your subscription or deleting your account, Tebex provides customer support:

• Visit the Tebex Support Page.
• Use the contact form to describe your issue.
• Alternatively, you can email them directly at support@tebex.io.

How to Get a Tebex Refund

Tebex does not generally offer refunds due to the nature of digital goods, which are consumed instantly and cannot be returned in the same condition as physical items. If a refund is possible, it is handled on a case-by-case basis, often depending on whether the digital item has been used or not.

Refunds can be processed directly from the Tebex control panel, but Tebex explicitly mentions that some payment methods, like Paysafecard and Razer Gold, are not eligible for refunds.

Here are the key points for refunds on Tebex:

• Refunds are typically not offered due to the instant consumption of digital products.
• Some payment methods (e.g., Paysafecard, Razer Gold) cannot be refunded.
• If a refund is available, it can be initiated from the Tebex control panel by viewing the payment and selecting “Refund.”
• The refund process can take up to 14 business days for completion.
• PayPal payments older than 180 days cannot be refunded​.

If you encounter any issues, contacting Tebex support for assistance with specific cases is recommended.

Can You Charge Back on Tebex?

It is not advisable to initiate a chargeback on Tebex payments, as this can lead to account suspension or permanent banning from the platform. Always attempt to resolve billing disputes through Tebex customer support before considering a chargeback.

Alternatives to Tebex
If you’re looking for other platforms to manage your game servers and monetize your community, here are some popular alternatives:

Each of these alternatives offers unique features and may suit your needs depending on the size and type of your gaming community.

Conclusion
Canceling your Tebex subscription and deleting your account is a straightforward process, but it’s important to follow the correct steps to avoid unnecessary charges or complications. Whether you’re switching platforms or simply no longer need Tebex’s services, this guide provides all the information you need to manage your account effectively. Don’t hesitate to contact customer support if you run into any issues.