Flo Vitamins offers personalized supplements aimed at supporting hormonal balance, clear skin, and overall well-being. If you’ve been using Flo Vitamins and find that it’s no longer the right fit for your needs, you might be considering canceling your subscription. In this guide, we’ll walk you through the process of how to cancel Flo Vitamins subscription through their website, customer support, and how to delete your account. Additionally, we’ll cover Flo’s subscription plans, refund policy, and more.
Subscription Plans
Flo Vitamins offers flexible subscription plans tailored to your specific needs. Here’s a breakdown of their subscription options:
- Monthly Subscription:
- Price: $29.99 per month
- Benefits: Monthly delivery of personalized vitamin packs, free shipping within the U.S.
- Cancellation: Can be canceled at any time before the next billing cycle.
- Three-Month Subscription:
- Price: $79.99 every three months
- Benefits: Receive a three-month supply of vitamins at a discounted rate, with free U.S. shipping.
- Cancellation: Must be canceled before the next billing cycle to avoid charges.
- Annual Subscription:
- Price: $299.99 per year
- Benefits: Best value for long-term users, free U.S. shipping, and guaranteed supply for a year.
- Cancellation: Requires cancellation before the yearly renewal date.
These subscription plans are designed to ensure you never run out of your essential vitamins. However, if you need to stop the service, you can easily cancel your subscription through the methods outlined below.
Cancel Flo Vitamins Subscription Through the Website
Canceling your Flo Vitamins subscription through the website is straightforward. Follow these steps:
- Log into Your Account:
- Visit Flo Vitamins’ website and log into your account using your registered email and password.
- Navigate to Subscription Settings:
- Once logged in, go to the “My Account” section, where you’ll find your subscription details.
- Cancel Subscription:
- In the subscription settings, you’ll see the option to “Cancel Subscription.” Click on it and follow the on-screen instructions to complete the cancellation process.
- Confirmation:
- After canceling, you should receive a confirmation email. Make sure to keep this email for your records.
Cancel Flo Vitamins Subscription Through Customer Support
If you prefer to cancel your subscription by speaking with someone directly, you can do so through Flo Vitamins’ customer support:
- Email Support:
- Send an email to hello@flovitamins.com with your request to cancel your subscription. Include your account details and the reason for cancellation.
- Phone Support:
- You can also reach out to their customer support team via phone. However, their website currently only lists email support as the primary contact method.
Customer support is responsive, and you should receive confirmation of your cancellation within 1-2 business days.
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How to Delete Your Flo Vitamins Account
If you wish to delete your Flo Vitamins account entirely, follow these steps:
- Contact Customer Support:
- Send an email to hello@flovitamins.com requesting to delete your account. Provide your account details and a brief reason for account deletion.
- Wait for Confirmation:
- Flo Vitamins’ team will process your request and delete your account. You should receive an email confirming that your account has been deleted.
Deleting your account will remove all your personal information from Flo’s database, ensuring that your data is no longer stored with them.
Flo Vitamins Refund Policy
Flo Vitamins offers a straightforward refund policy for their customers:
- Refund Eligibility:
- To be eligible for a refund, you must request it within 30 days of receiving your first order. Refunds are only available for the first order of a subscription.
- How to Request a Refund:
- Contact their customer support at hello@flovitamins.com with your order details and the reason for the refund request.
- Processing Time:
- Refunds are processed within 5-10 business days after your request has been approved.
- Non-Refundable Items:
- Any additional or subsequent orders are non-refundable, and shipping charges are not refundable.
Conclusion
Canceling your Flo Vitamins subscription is a simple process, whether you choose to do it through their website or by contacting customer support. Remember to cancel before your next billing cycle to avoid being charged. If you’re not satisfied with the product, their refund policy covers the first order of your subscription. Finally, if you wish to delete your account, their customer support team will assist you in removing your personal data.