Burner is a popular app that provides temporary phone numbers for various purposes, such as privacy protection, business use, or online dating. If you no longer need the service and want to cancel Burner subscription is straightforward. This article will guide you through the steps to cancel your Burner subscription, whether you are using the mobile app, the web app, or need help from customer support.

Canceling Burner Subscription on the Mobile App

If you are using the Burner mobile app, follow these steps to cancel your subscription:

Step 1: Open the Burner App

• Launch the Burner app on your mobile device.

Step 2: Go to Settings

• Tap on the gear icon located in the top-right corner of the app to open the Settings menu.

Step 3: Manage Your Account

• In the Settings menu, select Account.

Step 4: Subscription Management

• Under the Account section, tap on Manage Subscription.

Step 5: Select Your Subscription

• You will see a list of your active subscriptions. Select the subscription you want to cancel.

Step 6: Cancel Subscription

• Tap on Cancel Subscription and follow the on-screen instructions to complete the cancellation process.

Canceling Burner Subscription on the Web App

For users who prefer using the web app, here are the steps to cancel your subscription:

Step 1: Login to Burner Web App

• Go to the Burner Web App and log in using your main account credentials.

Step 2: Access Account Settings

• Once logged in, click on your profile icon or name at the top-right corner of the screen and select Account Settings from the dropdown menu.

Step 3: Manage Subscription

• In the Account Settings, find the Subscription section and click on Manage Subscription.

Step 4: Select the Subscription to Cancel

• You will see a list of your active subscriptions. Click on the subscription you want to cancel.

Step 5: Cancel Subscription

• Click on Cancel Subscription and follow the prompts to confirm and complete the cancellation.

Android Users

If you subscribed to Burner through the Google Play Store, follow these steps to cancel:

Step 1: Open Google Play Store

• Open the Google Play Store on your Android device.

Step 2: Go to Subscriptions

• Tap on the menu icon (three horizontal lines) and select Subscriptions.

Step 3: Select Burner Subscription

• Find and select your Burner subscription.

Step 4: Cancel Subscription

• Tap on Cancel Subscription and follow the on-screen instructions.

If you encounter issues canceling through the Google Play Store, email Burner support at support@burnerapp.com with a screenshot of your Google Play receipt, including GPA, Date/Time, Items ordered, Price, and Renewal Date.

iOS Users

If you subscribed to Burner through the Apple App Store, follow these steps to cancel:

Step 1: Open Settings

• Open the Settings app on your iPhone or iPad.

Step 2: Tap on Your Name

• Tap on your name at the top of the Settings menu to access your Apple ID.

Step 3: Go to Subscriptions

• Select Subscriptions.

Step 4: Select Burner Subscription

• Find and tap on your Burner subscription.

Step 5: Cancel Subscription

• Tap on Cancel Subscription and follow the on-screen instructions.

Since Burner cannot access Apple’s system to cancel subscriptions, if you face difficulties, contact Apple Support for assistance at Apple Support.

Read Also: Cancel Wemod Subscription & Account Deletion

Deleting Your Burner Account

If you wish to delete your Burner account, follow these steps based on your device:

Android Users

1. Click the Settings icon at the bottom right.
2. Tap your phone number or account name under Account.
3. Tap on Delete Account.
4. Your account will be queued for deletion, and all your data will be deleted after a 30-day retention period. Your burners and messages can be deleted immediately in the app.

If you are unable to do this or have already deleted the app, email support@burnerapp.com with your main cell phone number. Once confirmed, they will queue your account for deletion.

iOS Users

1. Click the Settings icon at the bottom right.
2. Tap Account.
3. Tap Manage at the very bottom.
4. Click on Delete Account.

If you are unable to do this or have already deleted the app, email support@burnerapp.com with your main cell phone number. Once confirmed, they will queue your account for deletion.

Note: Deleting your account will not cancel your subscription. Follow the steps above to cancel your subscription before deleting your account.

Changing Your Burner Number

If you have a subscription and would like to change your number, you can do so through a line swap:

Monthly Subscription

• Monthly subscribers can swap the Burner number attached to their subscription once per billing cycle for each line. For example, if you have a 3-line subscription, you can change each number once during that billing cycle (3 swaps total).

Yearly Subscriptions

• Annual subscribers can swap the Burner number based on the following criteria:
  • 1 Line Subscribers: 6 number changes per year.
  • 3 Line Subscribers: 9 number changes per year.
  • 10 Line Subscribers: 20 number changes per year.

FAQs

• More than 10 lines: Users with more than a 10-line subscription cannot swap out their Burners monthly; credits must be purchased to change the Burner number.
• Using up all swaps: If you use all your swaps, you must use credits to purchase a new Prepaid Burner, which costs 8 credits.
• Billing cycle reset: Monthly subscribers reset each month on the subscription purchase date; yearly subscribers reset each year on the subscription purchase date.

iOS Users

1. Open the Settings icon in the bottom-right corner.
2. Tap on Number Settings.
3. Tap the burner number you want to burn under Subscription Numbers.
4. Click on Delete or switch number.
5. Review the information and choose between Delete and create a new number or Delete number now.
6. Confirm your selection and create a new number.

Additional Information

Verified Numbers

If you have a verified number subscription, follow these steps:

1. Log into your account on the Burner web app.
2. Navigate to the Settings menu.
3. Select Verified Numbers.
4. Click on the Cancel Subscription button next to the verified number you want to cancel.
5. Follow the prompts to confirm the cancellation.

Contact Support

If you encounter any issues or are unsure which type of subscription you have, contact Burner support at support@burnerapp.com and provide your main cell phone number. They will assist you in determining your subscription type and guide you through the cancellation process.