Ibotta is a popular cashback and rewards app that helps users save money on purchases. However, users may want to cancel their subscription or delete ibotta account for various reasons, such as concerns over privacy, switching to another service, or simply not using the app anymore.
Ibotta Account Maintenance Fees
What Are Account Maintenance Fees?
Account maintenance fees are charges applied to inactive Ibotta accounts. These fees are designed to encourage users to stay engaged with the app. If you haven’t used Ibotta for a while, the company may deduct a small fee from your account balance.
How Do Account Maintenance Fees Work?
- Inactivity Period:
- Ibotta typically defines an inactivity period (e.g., 6 months or 1 year).
- If you don’t use the app during this time, your account is considered inactive.
- Fee Deduction:
- Once your account becomes inactive, Ibotta may deduct a maintenance fee.
- The fee amount varies but is usually a percentage of your account balance.
- Active Users Are Safe:
- Active users who regularly redeem offers, shop through the app, and engage with Ibotta won’t be directly charged any fees.
- As long as you’re actively using Ibotta, your earnings remain untouched.
Tips to Avoid Account Maintenance Fees:
- Stay Active:
- Open the app periodically, even if it’s just to check for new offers.
- Redeem cashback offers and explore available deals.
- Cash Out Regularly:
- Don’t let your earnings accumulate indefinitely.
- Cash out your rewards to avoid any surprises.
How To Delete Ibotta Account In Apple Device Users:
- Open the Ibotta App:
- Launch the Ibotta app on your Apple device (iPhone or iPad).
- Access Your Profile:
- Tap the profile dropdown menu located at the top left corner of the screen.
- Navigate to Settings:
- Look for the “Settings” option within the dropdown menu.
- Find the “Delete Account” Section:
- Scroll through the settings until you locate the section specifically related to account deletion.
- Confirm the Deletion:
- Understand that this action is permanent.
- Confirm your decision to delete your Ibotta account.
- Type “DELETE” in All Caps:
- In the designated field, type the word “DELETE” using capital letters.
- Tap the Red DELETE Button:
- Finally, tap the red DELETE button to complete the process.
How To Delete Ibotta Account Through Email:
If you prefer to delete your Ibotta account via email, follow these steps:
- Compose an Email:
- Open your email client or webmail service.
- Address the email to accountsupport@ibotta.com.
- Subject Line:
- In the subject line, write: “Request to Delete My Ibotta Account.”
- Include the Following Information:
- Account Details:
- Provide your Ibotta account details (such as your registered email address or username).
- Reason for Deletion:
- Briefly explain why you want to delete your account (optional but helpful for Ibotta’s records).
- Verification Details:
- For security purposes, include details of your last three transactions on Ibotta.
- You can find this information in your transaction history within the app.
- Account Details:
- Example Email:
Subject: Request to Delete My Ibotta Account
Hi Ibotta Support Team,
I am writing to request the deletion of my Ibotta account. Please find the necessary details below:
- Account Email: your@email.com
- Reason for Deletion: [Provide your reason here]
- Last Three Transactions:
- [Transaction details]
- [Transaction details]
- [Transaction details]
Thank you for your assistance.
Sincerely,
[Your Name]
How To Delete Ibotta Account Through Email:
- Launch Ibotta Live Chat:
- Visit the Ibotta Help Center and open the live chat with support.
- Fill out your email and click on “I Need Help With” from the dropdown menu.
- Choose Your Profile or Account Settings:
- Select either “My Profile” or “Account Settings.”
- Navigate to Deactivating:
- Within the settings, find the section labeled “Deactivating My Ibotta Account.”
- Subject Field and Reasons for Deactivation:
- In the subject field, type “Delete my Ibotta Account.”
- Select the reasons for deactivating your account from the dropdown menu.
How To Delete Your Ibotta Account Through Live Chatbot
- Access Ibotta Live Chat:
- Visit the Ibotta Help Center or open the Ibotta app.
- Look for the live chat option (usually labeled as “Chat with Support” or similar).
- Initiate the Conversation:
- Start the chat by saying something like, “I want to delete my Ibotta account.”
- The chatbot will respond and guide you through the process.
- Follow the Bot’s Instructions:
- The chatbot will ask for confirmation and may request additional details (such as your account email or username).
- Provide the necessary information as requested.
- Verification Steps:
- To ensure security, the chatbot may ask you to verify your identity.
- Follow any prompts related to verification.
- Confirmation and Completion:
- Once all steps are completed, the chatbot will confirm that your account deletion request has been processed.
- You’ll receive an email or notification confirming the account closure.
Read More: How to Cancel Hydrow Subscription and Delete an Account
How To Unsubscribe From Ibotta Emails
From Your Settings:
- Open the Ibotta app.
- Go to your profile (usually located in the top left corner).
- Navigate to “Settings.”
- Look for the “Preferences” section.
- Adjust your email alerts:
- White toggle: No email alerts.
- Green toggle: Receive email alerts.
From Within an Email:
- If you’ve received an email from Ibotta:
- Scroll down to the bottom of the email.
- Look for the “Unsubscribe” link.
- Click on it to stop receiving further emails.
How To Unlink Your Account from Ibotta
1. Open the Ibotta App:
- Launch the Ibotta app on your device.
2. Access Your Profile:
- Go to your profile (usually located in the top left corner).
3. Navigate to Linked Accounts:
- Within your profile settings, find the “Linked accounts” section.
4. Tap “Unlink”:
- Next to the retailer loyalty account you want to remove, tap the “Unlink” option.
5. Refresh the App:
- To ensure the changes take effect, pull down on the Home page to refresh the app.
Accidentally Unlinked Your Loyalty Account?
- No worries! You can easily relink it within the app.
FAQs
- Q: Can I reactivate my Ibotta account after deleting it?
- A: Unfortunately, once you delete your Ibotta account, it cannot be reactivated. Make sure you’re certain about your decision before proceeding.
- Q: What happens to my earnings if I delete my Ibotta account?
- A: Deleting your account forfeits any remaining earnings. Be sure to redeem your rewards before canceling.
- Q: Are there any fees for deleting my Ibotta account?
- A: No, there are no fees associated with account deletion. However, account maintenance fees apply to inactive accounts.
- Q: Can I use the same email to create a new Ibotta account after deletion?
- A: Yes, you can use the same email address to create a new account if needed.
- Q: How long does it take for my Ibotta account to be fully deleted?
- A: Account deletion is usually processed promptly, but it’s a good practice to allow a few days for confirmation.
Conclusion
In this guide, we’ve explored the steps to cancel your Ibotta subscription and delete your account. Whether you’re looking to take a break or explore other cashback options, remember the following key points:
- Account Maintenance Fees:
- Ibotta charges maintenance fees for inactive accounts.
- Stay active by redeeming offers and exploring deals to avoid these fees.
- Cancellation Steps:
- If you have an Apple device, follow the in-app steps to delete your account.
- For other devices or assistance, use Ibotta’s live chat support.
- Email Preferences:
- Adjust your email alerts within the app settings.
- Unsubscribe from Ibotta emails directly from received messages.
- Loyalty Account Unlinking:
- Easily unlink retailer loyalty accounts within the app.
- Accidentally unlinked? Relink them seamlessly.